welcome to clubhouseofdrugs

Information on where to send your payment is provided after you place an order, and it’s sent directly to your e-mail address. Please, follow the payment instructions carefully to avoid unnecessary delays. Visit the HOW TO BUY Menu or Contact our customer service support for assistance. In most cases, order confirmations, with instructions on how to make payment is sent to your email, automatically and immediately after you submit your order. But In case you don’t receive it when placing an order,  or a few hours/minutes after placing an order, please contact us and we will send you data by email!

Once payment is received, we process and dispatch your order within 1 to 2 business working days. Shipping time is normally between 2 and 4 business days and for very remote countries up to 7 business days! PLEASE NOTE that BUSINESS DAYS are only Monday to Friday so before you order you should have that clear in your mind! Delivery time includes the time necessary for international regular airmail, which must also pass your customs, so we expect you to accept this as NORMAL DELIVERY TIME and respect it! Please check your ORDER HISTORY online first and count business days before writing to us about delivery time! If it’s over 7 business days, PLEASE CONTACT US and together we will find the reason and another best solution.

NOTE: We ensure that all packages are shipped with maximum discretion. With customs, we have 99.9% success to the USA, 99.5% success to Canada, UK and Europe, and 97% to Africa. Even if products get seized (1% possibility based on our statistics through the years), we cover 100% of the loss.
Since we are specialized in internet mail ordering, our services are only available through our website.

Since our services are optimized to be conducted online and worldwide, you are more than welcome to contact our departments through our website. Our customer support works on a regular daily basis and we will answer your email in 1 to 12 hours!

As regards your safety and security, we do understand your concerns as there are many no legit sources on the web, and for consumers are very difficult to pick out the right partner! We are legit, work successfully for more than 4 years now, have on-line customer support on regular basis ( Mondays – Fridays, and Half Day on Saturday) and all products are of high-quality generic products from well-known pharmacies. We are professional mailorder pharmacy, ship out 100%, and keep good customer satisfaction. It is in our interest to have you satisfied with our services.

All order is shipped with vacuum sealed stealth packaging specially developed to beat all entry points worldwide. We spent lots of money on research to develop this shipping method and it’s perfect. 

Also, note you do not need to sign to receive your package upon arrival. We usually inform the courier company in advance that our customers have no ID’s and therefore do not need to sign to pick up their package. So, basically, your order would be delivered to “any” name you provide us. All you have to do is place your order and have it delivered to your door in 3-4 days to ”any” name. It’s as simple as that.

All order is handled with the utmost confidentiality.

3.1 Return Due To Change Of Mind
We will happily accept returns due to change of mind as long as
a request to return is received by us within 30 days of receipt of item and are
returned to us in original packaging, unused and in resellable condition.
Return shipping will be paid at the customers expense and will be required to
arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store
credit for a future purchase. We will notify you once this has been completed
through email.
(Clubhouseofdrugs) will refund the value of the goods returned but will NOT
refund the value of any shipping paid.

3.2 Warranty Returns
We will happily honor any valid warranty claims, provided a
claim is submitted within 90 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will
reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect Us
to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)

4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 24 hours

4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 1 – 2 days. This
varies greatly depending on the courier you have selected. We are able to offer
a more specific estimate when you are choosing your courier Shipping.

4.4 Change Of Delivery Address
Orders placed before 12 AM – MDT (UTC-06) will be dispatched the same day,
otherwise, within the next business day.
Our warehouse operates on Monday – Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.

4.5 House address Shipping
We will ship to the exact address provided at checkout, Using one of our reputable Courier service providers.
kindly ensure you are available to receive your item, due to the nature of our products various security measures are taken to avoid mix ups.

4.6 Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer
this service using courier services.

4.7 Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and
send the remaining items once they return to stock.

4.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation.

5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.

6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with next steps.

7. Duties & Taxes
7.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the
website

7.2 Import Duties & Taxes
Import duties and taxes for international shipments has already been calculated in items price as shown on website, without
any additional fees to be paid by customer upon arrival in destination country

8. Cancellations
If you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.

9. Insurance
Parcels are insured for loss and damage up to the value as stated by the
courier.

9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed
their investigation into the claim.

9.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an
investigation and deemed the parcel lost.

10. Customer service
For all customer service enquiries, please go to contact us page.